We recognise the importance of providing a website that is accessible to all users, regardless of technology or ability. We want to ensure that every visitor to our site can actually use it.
The guidelines from the Web Accessibility Initiative (WAI) aim to make web content accessible for people with disabilities. To support this, we will consider the following:
- We will always meet all of the “Level A” items.
- We try to achieve as many “Level AA” items as practical unless there are specific reasons.
- “Level AAA” items are considered when appropriate and practical, at our discretion.
- The UK's Equality Act (previously the Disability Discrimination Act [DDA]) are considered at all times.
- We use valid HTML and CSS to build our pages, to try to minimise issues with compatibility.
Accessibility features of this website
- We always try to use clear, simple language, which is easy to understand, with minimal use of jargon (accepting that some of our topics are technical and the industry contains a lot of acronyms and terms), we will ensure text can be resized up to 200% without loss of functionality.
- We are careful with the use of text colours, size and background colours, to help people with a range of visual impairments.
- Alternative text will be provided for images when practical and useful.
- We avoid the use of blinking or flickering elements.
- We make sure that journeys through the site work in a consistent fashion, and are simple and easy to navigate.
- We've made navigation links consistent between pages throughout the site.
- We do not use pop-up windows unless they are appropriate.
- Our video content is used to enhance some elements of the site, however it is only ever aimed at being an enhancement, and if a user is unable to use it (or chooses to skip it), then they should still be able to access the core information being presented.
- We supply a large print version of our terms and conditions.
Additional software required
Many downloads from this website are provided in PDF format. Most browsers and devices will now handle this by default. However, if in doubt, you should check you are using the latest version of Adobe PDF Reader. We do not use Flash or other browser plugins for any of our own developments, though some third-party services that we interface with might do.
Let us know if we can do better
We know our accessibility features aren’t exhaustive and we really want to know how we can help you further. If you have any comments, suggestions, or experience any problems with our website, please contact email@example.com and we'll do what we can to make things easier.